Returns & Exchanges

At tentree, we want you to be completely satisfied with your sustainable essentials. If your purchase isn't quite right, we offer easy returns and exchanges within 30 days of delivery for all unworn items with original tags attached.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Select your preferred return method to receive a prepaid shipping label or a QR code for printer-less drop-off.

• 3.
  Pack Your Items

  Place your items in the original reusable mailer or any secure packaging, ensuring all original tags are included.

• 4.
  Ship and Track

  Drop off your package at the designated carrier location; once received and inspected, your refund or exchange will be processed within 7-10 business days.